Shipping policy

Shipping Cost
We offer free worldwide delivery on all orders.

Track Your Order
You will receive an email with a tracking number once your order has been shipped.

Shipping Time
Our usual shipment duration is one to two weeks, regardless of the destination country. However, this relies on the weather and ordinary transit complications.

Location Estimated Shipping Time
United States 5-10 Business Days
United Kingdom 5-10 Business Days
Australia & New Zealand 5-10 Business Days
Canada 5-10 Business Days
Europe 5-10 Business Days
Rest of World 7-15 Business Days


Please note that shipping times stated above do not include the following:

  • 1-3 days processing time
  • Clearance/customs delays
  • Occasional carrier delays

Lost/Missing Packages
Nyvize is not responsible if the wrong address is provided during the checkout procedure. Please verify that your billing and shipping addresses are accurate before finalizing your transaction. If we made an error, we will accept full responsibility at no additional cost.

Customs
Once an order has shipped, we are not liable for any customs charges incurred. By purchasing from Nyvize, you agree that packages may be subject to customs fees when they enter your country.